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Light Up Your Life
Get in Touch
If you have questions or need assistance, we’re here to help. Reach out to us anytime!
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designify@craftedinnovisions.com
Frequently Asked Questions
Here are some common questions about our handmade candles.
Have more questions?
If you need more details, feel free to explore our FAQs. We cover everything from our candle-making process to ingredient information and shipping details. Our goal is to provide all the clarity you need!
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What ingredients do you use?
We use high-quality wax, eco-friendly wicks, and premium fragrances to create our candles. Every ingredient is chosen to ensure a wonderful burning experience while being safe for you and the environment.
Absolutely! We love creating custom candles for special occasions. Just reach out to us with your ideas, and we’ll work together to make something unique just for you.
The burn time depends on the size of the candle. On average, our regular-sized candles last approximately 40-50 hours. We recommend allowing candles to burn for longer periods to achieve the best scent throw.
What if my candle doesn’t smell?
If you find that your candle isn’t giving off enough scent, ensure you’re allowing it to burn long enough for the wax to melt fully across the surface. Contact us if the issue persists, and we’ll help you out!
Your satisfaction is important to us! If you’re not completely happy with your candle, you can return it under our return policy within 30 days of purchase. Just reach out to us for assistance!
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